Your way to savings and a green profile

Privacy Policy

Terms for using Klimadan A/S´ (Klimadans) digital solutions 

  • Terms of Use
  • Privacy Policy

Terms of Use

  • Description of Services
  • Acceptance of Terms
  • Disclaimer
  • Unlawful or Prohibited Use
  • Intellectual Property
  • Indemnification
  • Legal disputes
  • Miscellaneous

Description of Services

When using Klimadans digital solutions (“Digital Solutions”) you can access information and services provided by Klimadan.

The Digital Solutions consist of the Klimadan webpage, from which you can find useful information about heatpumps for heating and cooling. Also you can use specific services, contact forms, calculator to find out how much you can save with a heat pump installed ect.

Acceptance of Terms

The Digital Solutions that Klimadan provides to you including any updates, enhancements, new features etc., are subject to the Terms of Use ("TOU").

Klimadan reserves the right to update the TOU at any time without notice to you.


Klimadan provides the Digital Solutions as a service and for information purpose only. The transmission of this information does not create any form of relationship with Klimadan. While we have attempted to maintain the information, and other services in the Digital Solutions, as accurate as possible, the Digital Solutions may contain errors or omissions for which we disclaim any and all liability. The material and contents of Digital Solutions is provided "as is", and without warranty of any kind.

Neither Klimadan nor any of its affiliates are responsible for any loss of hardware, software or files, caused by the use of the Digital Solutions or elements downloaded or used from/in the Digital Solutions. Hence Klimadan makes no warranty, that the Digital Solutions or services provided in the Digital Solutions, either by Klimadan or on Klimadans’ behalf will meet your requirements or will be uninterrupted, timely, secure or without errors, or that the Digital Solutions or the servers used by Klimadan are free of viruses or bugs or are fully functional or accurate. Klimadan endeavours to maintain the Digital Solutions and their operation, but Klimadan is not and cannot be responsible for any defects that may exist in the Digital Solutions or the operation of the Digital Solutions.

Klimadan may provide links to other websites or make third party applications available. Your use of such third party web sites and/or applications is at your own risk.

Applicable law may not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations or exclusions may not apply to you. However, in no event shall Klimadan nor any of its affiliate's total liability to you exceed the amount paid by you, if any, for using the Digital Solutions.

Unlawful or Prohibited Use

As a condition of your use of the Digital Solutions, you will not use the Digital Solutions for any purpose that is unlawful or prohibited by these TOU. You may not use the Digital Solutions in any manner that could damage, disable or overburden any Klimadan server, or the networks connected to any Klimadan server, or
interfere with any other party's use of any Digital Solutions. You may not attempt to gain unauthorized access to any Digital Solutions, other accounts or to any Klimadan server, through hacking or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Digital Solutions.

You may not knowingly introduce viruses, trojans, worms or other material, which is
malicious or technologically harmful.

Intellectual Property

The Digital Solutions and each of the elements making them up, including, data, texts, logos of the Digital Solutions, are protected by intellectual property law, i.e. in particular copyright and/or trademark law. 

The Digital Solutions and each of the elements making them up are owned exclusively by Klimadan.

Klimadan grants you a limited, non-exclusive license to use the Digital Solutions as specified for each Digital Solution.

Any other use of the Digital Solutions or of one of their elements constitutes an infringement of rights unless previously and specifically in writing authorized by Klimadan.


You shall indemnify, defend and hold Klimadan harmless from any liability, claim, loss and expenses, including reasonable attorneys' fees and expenses, relation to your violation of these Terms of Use or use or misuse of the Klimadan Account.

Legal disputes

Any dispute arising from the use of the Applications or the interpretation of the TOU is governed by the laws of Denmark, excluding its conflicts of law rules. The exclusive venue for any and all disputes arising from or in connection with this EULA shall be Herning City Court, Denmark.

If the laws applicable to these conditions might at a later date be interpreted or changed to the effect that one or several of the clauses become ineffective or invalid such shall not entail the invalidity of the conditions as a whole.


Klimadan reserves the right to modify, suspend or terminate the Digital Solutions at any time, without cause or notice. Klimadan also reserves the right to terminate access to and use of the Digital Solutions by you, your Access Administrator or any of your Authorized Users at any time, without cause or notice. Without limiting the generality of the foregoing, Klimadan may suspend or terminate your access to the Digital Solutions at any time if you violate any of the TOU.

The TOU constitute the entire agreement between Klimadan and you as the user, superseding any prior agreements.

If Klimadan does not enforce any particular provision, Klimadan is not waiving its right to do so later. If a court finds any of the terms non-applicable to you in particular, the remaining terms will survive. Klimadan may assign this agreement in its sole discretion to any legal entity into Klimadan.

Privacy Policy

  • What kinds of data do we gather and process and for which purposes?
  • Who is the data controller and who do we disclose personal information to (data processors)?
  • How do we store your personal information?
  • Access to the information, complaints
  • Contact, amendments and updates to the privacy policy

To deliver the Digital Solutions, Klimadan collects personal data about you. When you use Klimadan Digital Solutions, you allow Klimadan to process your personal data in accordance with this Privacy Policy.

At Klimadan we recognize that you may wish to maintain the confidentiality of the personal information you give online and we are aware that we are obliged to provide appropriate protection and responsible processing of all the personal information we receive.

If you feel that you cannot accept this Privacy Policy, we advise that you do not use Klimadan’ Digital Solutions.

What kinds of data do we gather and process and for which purposes?

As a rule, you can access the Digital Solutions without letting us know who you are and without giving any personal data about yourself.

However, Klimadan does sometimes need to ask you for and register personally identifiable information about you, such as your name, company, e-mail address, phone number, and address (“Personal Data”) in order to suggest you the best energy solution from Klimadan and to deliver other services.

Klimadan registers and processes personal data about you to deliver the requested services when you:

  • Are using certain self-services and contact forms,
  • Send us an enquiry or give us feedback
  • Give any kind of personal data to us via our website or applications.

Klimadan registers only the personal data that is necessary in order to supply the service you have requested (e.g. your email address or private address).

Further, Klimadan collects the data on your use of the Digital Solutions, including your IP address, for knowledge- and intelligence gathering and analysis purposes, in order to create a complete customer picture and get a bigger understanding on the demands and behaviours of our customers. We utilize this knowledge to create more customized user experiences.

Who is the data controller and who do we disclose personal information to (data processors)?

Klimadan A/S, Rømersvej 30, 7430 Ikast, Denmark is the data controller and responsible for data security for the collected information.

In order to deliver the goods or services you have ordered, personal data entered into the Digital Solutions is further disclosed to:

  • carefully selected third parties entrusted to use your personal data, including but not limited to:
  • Microsoft Ireland Operations Limited. Atrium Building Block B, Carmenhall Road, Sandyford Industrial Estate, Dublin 18, Ireland
  • Google. Gordon House, Barrow St, Dublin 4, Irland    
  • Adobe Systems Ireland Limited. 4-6 Riverwalk, Citywest Business Campus Dublin 24, Saggart, Ireland    
  • Facebook. 4-5 Grand Canal Square, Dublin, Ireland

Other authorized third parties may need to access or store personal data if local law requires. Klimadan limits such third parties in their access and use of personal data.

How do we store your personal information?

By using Klimadan Digital Solutions or disclosing information to Klimadan you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country or the country you were located in when giving the information to Klimadan.

Access to the information, complaints

You have the right to inquire about the information that Klimadan has recorded about you and to object to recorded information and to the processing of your personal data. If the information is incorrect, incomplete or irrelevant, you are entitled to have the information corrected or deleted.

If you would like to know more or wish to change your information, you are welcome
to contact Klimadan. 

Contact, amendments and updates to the privacy policy

Klimadan is obliged at any time to meet legislative requirements pertaining to the protection of personal privacy.

If you have any questions or comments related to our privacy policy or how we use your personal information, you are welcome to contact Klimadan.